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Policies,
Terms and Conditions:
Customer Satisfaction:
In general, we try hard to make you happy with your
scooter purchase. Because of the costs associated
with shipping this bikes across the country, we don't allow returns or
refunds, but we work hard with you to resolve any issues
and take care of them quickly. We often provide
parts free of charge outside of the warranty if there
haven't been any issues with a customers bike. We
replace plastic panels, seats, hand guards, many
components that most sellers don't warranty at all.
We can say in all honesty that we
try very hard to make sure our customers are happy with
their product. We aren't perfect, and sometimes we
don't have the support of our supplier, but we do try at
least.
We've been operation since January of 2003.
And all online sellers claim to have brick-n-mortar
dealerships, huge warehouses, parts and inventory on
hand, and to provide support at any time. Have
them prove it by providing pictures of themselves in
front of their shop and/or inventory. We did this
exact thing and you can meet us and visit our shop in
our 'About
US
' page.
Warranty:
CF Moto, Lance, Linhai and
QLink all
have their respective warranties on their products and
we recommend you visit those websites for warranty
details.
Our
Bandit scooters and Hensim off-road vehicles have a limited, bumper-to-bumper, warranty against most defects
for up to 12-months from the date of delivery. Our
warranty
covers parts replacement only.
There is no coverage for labor
costs under any circumstance. Normal wear parts,
labor costs, damage from negligent riding practices
and damage from shipping are not covered by this
warranty. Most plastic body coverings and the seat
are covered under this warranty. All electronics
including switches are covered as well as the entire
drive train. Complete details of our warranty coverage
is included with your purchase and can be viewed by
clicking here.
In 99.9% of cases, we will not
have you return the failed part, saving you that cost,
though we may ask for photographic evidence. And
we ship the replacement part(s) covered by this warranty
free of shipping cost as well.
Safety
Warnings:
This
vehicle is not for use by persons under 16 years
of age and is to be operated in accordance with
all city, state and federal traffic laws.
Always
wear eye protection, helmet and protective
clothing. Remember to use good common
sense and ride safe when operating this vehicle.
Disclaimer:
Operating
this vehicle involves some risk of serious
bodily injury and/or death. Buyer
accepts responsibility for any and all vehicle
operation that may lead to personal injury,
economic loss, social distress, other losses,
costs and damages. Seller is not
responsible for injuries and/or damages
resulting from improper or unsafe vehicle
operation.
Licensing
& Registration:
Although
Laws vary from state to state, we guarantee that
Bandit scooters are legal for registration and
operation in all 50 states as a street
legal scooter. If you cannot register your
scooter, we will buy it back from you. Most other
sellers have policies that amount to, 'it's your fault
for not checking your local laws in regards to
registering your scooter''. We think this is
ludicrous. If the scooter is truly DOT and EPA
compliant, then it can be registered in any state other
than California. And if it has CARB approval, it
can be registered there.
There is no reason why any seller's scooter couldn't be
registered, unless they aren't really DOT or EPA
approved.
Jurisdiction of
Sale:
Any vehicle sale made by Bandit
Motorsports is a transaction completed in Lane County,
Oregon and is subject to the laws of this jurisdiction.
Which means, its the same as if the costumer had come to
our facility, paid cash and took a product with them.
Any legal action or court proceedings involving this
transaction would have to take place in Eugene, Oregon.
Refund
Policy:
Due to the low selling price of this
product, and the expense of shipping across the country
twice, there are
no refunds or exchanges allowed
on any motor vehicle or off-road vehicle. There
are no refunds allowed on special orders.
Shipping:
Shipping to your
residence with a lift gate is included in the selling
price and also includes
shipping insurance.
Due to higher costs for freight shipping, there may be a
shipping surcharge added for your state based on the
distance away from the ship point.
We can ship to Hawaii, Alaska
or Puerto Rico for an additional fee. Due to inventory
logistics and scheduling shipment
(or pick up) will generally be within 3-5 days for
products in
stock at the time of order.
With optional complete assembly
and custom crating, or having to source alternate
brands, the ship time can extend to 7-10 buss days.
Due to extremely high demand for all of our scooter and
motorcycle products, please allow 15-20
days for delivery after payment has been made.
Showroom prices are higher and
reflect the cost of complete assembly and providing a
full warranty for local customers.
Alternates:
We reserve the right to ship another brand name in place
of our own Bandit scooters but it will still be completely
tested and shipped from our facility in Oregon.
In this situation, you
would receive the exact model and color that you
ordered, just different badges may be applied. To
be more exact, you would receive the same model and
color from the same factory, just different or no badges
affixed. (10-01-08)
Product Specifications:
Since we received some negative feedback about this
specific situation, the specifications and details
regarding any of our product web pages is subject to
change without notice.
In other words, you may get a scooter with 13" wheels
instead of 10" wheels... which is really something for
the good of your scooter anyways.
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Save Gas! |
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Pay for the bike in 6-12 months with savings from gas,
parking and insurance. |
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Financing! |
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We now offer Financing. See our
financing
webpage for more information. |
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Updates |
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Our
Online Scooter Parts Ordering Pages are now in place! |
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